Phantom Retractable Door Screen Service Standards

At 21st Century Screens we are committed to giving you the best possible care before and after your purchase. We are committed to following these service guidelines:

We promise to:

• Handle your inquiries in a friendly, professional and timely manner.
• Offer you custom solutions to meet your screening needs.
• Provide you with written quotes.
• Schedule your retractable screen installation at a mutually agreed upon time.
• Guarantee that our sales and installation professionals always present themselves as representing 21st Century Screens, Inc..
• Perform installations responsibly and professionally to ensure your home's integrity.
• Demonstrate the use, service and maintenance of your retractable and motorized screen after it is installed.
• Review your warranty with you and register your purchase.
• Follow-up with you to confirm your satisfaction with your screen products and services.
• Welcome your suggestions to improve our screen products and services.

21st Century Screens is committed to being the industry leader in providing quality retractable screening.